Privacy Notice
Last updated: 8 November 2026
This notice explains how AI MSP 365 Sdn Bhd ("AI MSP 365", "we") handles personal data collected through aimsp.net, in line with Malaysia's Personal Data Protection Act 2010 (PDPA). [Have this notice reviewed by your legal adviser before publishing.]
What we collect
- Details you submit in our forms: name, organisation, work email, phone number, sector, interest and message.
- Basic technical data our web server records for security: IP address, date and time, page requested and browser type.
- Unless you opt out of analytics: how you use the site (pages visited, approximate location, device and browser type, and clicks on contact links), collected through Google Analytics.
Why we use it
- To respond to your enquiry, arrange demos and provide quotes.
- To protect our website against abuse and attacks.
- To meet legal and regulatory obligations.
We do not sell personal data, and we do not use advertising trackers on this website.
Cookies and analytics
We use Google Analytics 4 to understand which pages are useful and how visitors find us. Analytics is on when you first visit, and a notice at the bottom of the page tells you so. If you click Opt out, analytics stops, its cookies are no longer used and no further analytics data is sent. Google Analytics data is processed by Google, including on servers outside Malaysia, under Google's terms. You can change your choice at any time with the Cookie settings link at the bottom of every page. We also keep a small setting in your browser to remember your cookie choice and whether you have seen our WhatsApp prompt.
Where it is stored
Form submissions are stored on our own servers in Malaysia and delivered to our sales mailbox through our business email provider. If you contact us on WhatsApp, your messages are handled under WhatsApp's own terms and privacy policy. Server logs are kept for up to 90 days.
Disclosure
We share personal data only with service providers who help us run this website and respond to you, under confidentiality obligations, or where required by law.
Your rights
You may request access to or correction of your personal data, or withdraw consent, by emailing sales@aimsp.net. We will respond within the period required by the PDPA.
Security
We protect personal data with encryption in transit, access controls and monitoring by Fusion XDR. To report a security vulnerability, see our security.txt.
Contact
AI MSP 365 Sdn Bhd (Company Reg. No. 201701026173 (1240339-X))
Level 3 & 4 Wisma Suria, Jalan Teknokrat 6, Cyber 5, 63000 Cyberjaya, Selangor, Malaysia
sales@aimsp.net · +60 13-538 7268